Section 9.6 - Status of UsersBorrowers must notify the agency if any of the following circumstances occur:
(1) the borrower moves to a different address, acquires a different telephone number, or changes email address;(2) the borrower desires to cancel service permanently or to place service on temporary hold for vacation, illness, or other reasons;(3) the borrower moves temporarily or permanently to a location outside the State of Texas;(4) the borrower desires to add a contact person or remove a contact person;(5) the borrower wishes to designate a person to have access to the account and to act for the borrower;(6) the borrower wishes to block a person from having access to the account or to request that that person no longer act for the borrower; or(7) the borrower ceases to be eligible for service.13 Tex. Admin. Code § 9.6
The provisions of this §9.6 adopted to be effective November 16, 2008, 33 TexReg 9079; Amended by Texas Register, Volume 48, Number 34, August 25, 2023, TexReg 4640, eff. 8/29/2023