Section 372.1518 - Reporting and Replacing a Lost or Stolen EBT Card(a) TANF and SNAP cardholders are responsible for protecting their EBT cards and personal identification numbers (PIN).(b) Cardholders must contact the Texas EBT call center's toll-free number to report a lost or stolen card or compromised PIN. (1) The call center EBT contractor immediately places a hold on the card access.(2) The Texas Health and Human Services Commission applies the requirements of RSA 274.12(f)(5) to both TANF and SNAP accounts.(c) A cardholder initiates replacement of the EBT card or PIN.1 Tex. Admin. Code § 372.1518
The provisions of this §372.1518 adopted to be effective September 1, 2009, 34 TexReg 5361