Section 1220-04-03-.05 - DATA TO BE FILED WITH THE AUTHORITY(1) The utility shall file with the Authority the following documents and information, and shall maintain such documents and information in a current status. (a) A copy of the utility's tariff, which shall include, but not be limited to:1. A copy of each schedule of rates for service, together with the applicable riders.2. A copy of the utility's rules, or terms and conditions, describing the utility's policies and practices in rendering service. These rules shall include: (i) The lists of the items which the utility furnishes, owns, and maintains on the customer's premises, such as water services, meters, and shut-off valves.(ii) General statement of the utility's policy in making adjustments for wastage of water when such wastage occurs without the knowledge of the customer.(iii) A statement indicating the minimum number of days allowed for payment of a customer's bill before service will be discontinued for non-payment.(iv) The utility's extension plan as required in Rule 603.7.(b) A copy of each special contract for service.(c) A copy of each type of customer bill form.(d) The name, title, address, and telephone number of the person who should be contacted in connection with: 1. general management duties;2. customer relations (complaints);3. engineering operations;4. meter tests and repairs; and5. emergencies during non-office hours.(e) Conform with all applicable rules and regulations contained in Section 1 (General Public Utilities Rules Applicable to all Utilities).Tenn. Comp. R. & Regs. 1220-04-03-.05
Original rule certified May 9, 1974. Editorial changes made by the Secretary of State pursuant to Public Chapter 305 of 1995; "Commission" and references to the "Commission" were changed to "Authority" and references to the "Authority"; effective March 28, 2003.Authority: T.C.A. § 65-2-102.