Section 1220-01-02-.09 - COMPLAINTS(1) A formal complaint filed against a public utility regulated by the Authority shall:(a) be in writing and signed by the complainant, or by a duly authorized representative or attorney of the complainant;(b) contain the name and address of the complainant and the name and address of the defendant or respondent;(c) set forth with specificity the factual basis and legal grounds upon which the complaint is based;(d) enumerate each statute allegedly violated by the defendant and state each fact demonstrating a violation of the statute so that the defendant can be duly apprised of each statutory violation charged; and(e) enumerate any Authority rule or regulation relied upon for a claim and set forth the manner of each alleged violation of that Authority rule or regulation.(2) For good cause shown, the Authority may waive the provisions of this section in order to prevent manifest injustice or hardship to the complaining party.Tenn. Comp. R. & Regs. 1220-01-02-.09
Original rule filed June 30, 2000; effective September 13, 2000.Authority: T.C.A. §§ 65-2-102 and 65-2-103.