Section 1200-13-11-.08 - AGGREGATION OF FREQUENT AND MULTIPLE REQUESTS(1) TennCare will aggregate record requests according to the Frequent and Multiple Request Policy promulgated by the OORC when more than four (4) requests are received within a calendar month either from a single individual or a group of individuals deemed working in concert.(2) The PRRC is responsible for making the determination that a group of individuals are working in concert. The PRRC must inform the individuals that they have been deemed to be working in concert and that they have the right to appeal the decision to the OORC.(3) Requests for any TennCare records, regardless of the type of records requested or whether the request pertains to any office or sub-division of the agency, may be aggregated.(4) Once the aggregation threshold is reached, the exemption for labor charges up to one hour specified above does not apply for any ongoing and subsequent requests.Tenn. Comp. R. & Regs. 1200-13-11-.08
Original rules filed January 3, 2019; effective 4/3/2019.Authority: T.C.A. §§ 4-5-202, 10-7-503, and 71-5-105.