Section 1200-13-11-.03 - REQUESTING ACCESS TO PUBLIC RECORDS(1) Public records requests shall be made to the PRRC or designee in order to ensure that public records requests are routed to the appropriate records custodian and fulfilled in a timely manner. The TennCare designated PRRC is the Privacy and Public Records Officer, in the Office of General Counsel, whose contact information is available in the Request Form and as follows: TennCare Public Records Request Coordinator
Department of Finance and Administration
Division of TennCare
310 Great Circle Road
Nashville, TN 37243
1-866-797- 9469
fax: (615) 734- 5289
email: Privacy.Records.TennCare@tn.gov
(2) Requests for inspection may be made orally or in writing using the Request Form, at the PRRC's mailing address, email address, fax or phone number. The PRRC shall request contact information from the requestor for providing any written communication required under the TPRA.(3) Requests for copies, or requests for inspection and copies, shall be made to the PRRC in writing using the Request Form at the mail or email address or fax number provided.(4) Proof of Tennessee citizenship by presentation of a valid Tennessee driver's license (or at TennCare discretion an alternative acceptable form of ID) is required as a condition to inspect or receive copies of public records.(5) Requests by journalists, media organizations, outlets, agencies and their representatives may be treated as Media Inquiries and responded to based on the procedures of the TennCare Communications Office. It is the policy of TennCare to respond only to public record requests by journalists who are Tennessee citizens. Interstate journalist and media organization requests shall be treated as Media Inquiries rather than as records requests and such requests will be responded to at the discretion of the TennCare Deputy Director of Communications and Employee Relations. Contact information for the Communications Office is available on the TennCare website.Tenn. Comp. R. & Regs. 1200-13-11-.03
Original rules filed January 3, 2019; effective 4/3/2019.Authority: T.C.A. §§ 4-5-202, 10-7-503, and 71-5-105.