Section 0780-05-13-.14 - CODE OF CONDUCT(1) Licensees or registrants shall discharge their duties with fidelity to the public, their clients, and with fairness and impartiality to all.(2) A licensee or registrant shall not use improper or questionable methods of soliciting business, including but not limited to misleading clients, utilizing scare tactics or causing damage to an otherwise functioning product, and shall not pay another person or accept payment from another person for engaging in these improper methods.(3) A licensee or registrant shall not associate his/her individual or business name with any business or event that engages in or attempts to engage in misrepresentation.(4) A licensee or registrant shall not disclose any client information obtained relative to locksmithing services performed to someone other than the client unless the disclosure is expressly authorized in writing by the client.(5) A licensee or registrant shall not misrepresent his/her locksmithing services, the features of any product, or make unwarranted claims about the merits of a product or a service that the licensee offers.(6) No licensee or registrant shall accept compensation or any other consideration from more than one interested party for the same service without the consent of all interested parties.(7) No licensee or registrant shall accept or offer commissions or allowances, directly or indirectly, from other parties dealing with the client in connection with work for which the licensee is responsible.(8) Before the execution of a contract to perform locksmithing services, a licensee or registrant shall disclose to the client any interest in a business that may affect the client. No licensee or registrant shall allow his or her interest in any business to affect the quality or results of the locksmithing work that the licensee or registrant may be called upon to perform.(9) Licensees and registrants shall not engage in false or misleading advertising.(10) A licensee or registrant shall not perform or recommend any locksmithing services that would violate applicable federal, state or local laws, or codes or pose a threat to public safety.(11) A licensee or registrant shall not perform or endeavor to perform locksmithing services while under the influence of or impaired by alcohol or a narcotic drug.(12) Any vehicle dispatched by a licensed locksmith company for the purpose of conducting a business transaction for the locksmith company, regardless of whether the transaction requires a license for the activity or the individual dispatched is a licensed locksmith, shall conspicuously display the licensed locksmith company's identity and its license number in accordance with T.C.A. § 62-11-116.(13) Unless otherwise exempt, no licensed locksmith shall provide locksmith services except: (a) As an employee, agent or contractor of a registered locksmith company; or(b) As the holder of a locksmith company registration.Tenn. Comp. R. & Regs. 0780-05-13-.14
Original rule filed February 29, 2008; effective May 14, 2008. Amendments filed March 28, 2016; effective 6/26/2016.Authority: Chapter 885 of the Public Acts of 2006, § 7, Chapter 526 of the Public Acts of 2007, §§ 3, 4, 10 and 11, and T.C.A. §§ 62-11-104, 62-11-106, and 62-11-116.