Section 0780-01-55-.05 - REGISTRATION RENEWAL(1) A navigator, business entity navigator, certified application counselor, or certified application counselor organization registration shall expire on September 30th of each year. A navigator's, business entity navigator's, certified application counselor's, or certified application counselor organization's existing registration shall remain in effect during the pendency of a renewal application.(a) A navigator, business entity navigator, certified application counselor, or certified application counselor organization registration that is in effect on September 26, 2017 shall expire on September 30, 2018.(b) For registrations that were extended to September 30, 2018, pursuant to 0780-01-55-.05(1)(a), the registrant need only comply with renewal requirements as prescribed by 0780-01-55-.05 at the time of the September 30, 2018, renewal and for purposes of meeting continuing education requirements, proof of completion of twelve (12) continuing education hours at the time of the September 30, 2018, renewal will be satisfactory.(2) A navigator, business entity navigator, certified application counselor, or certified application counselor organization may file an application for renewal from September 1 to September 30 of each year. All applications for renewal must use the application prescribed by the commissioner. A navigator, business entity navigator, certified application counselor, or certified application counselor whose registration lapses for more than twelve (12) months from the renewal date shall be required to submit a new application and meet all new application requirements provided by Rule 0780-01-55-.04.(3) Prior to the filing date for application for renewal of a license, an individual navigator or certified application counselor shall complete twelve (12) hours of continuing education requirements with one (1) credit hour equaling fifty (50) minutes in length. An entity registered as a navigator or a certified application counselor organization shall provide or shall arrange for continuing education to be provided to the individual navigators and certified application counselors. Any failure to fulfill the ongoing continuing education requirements shall result in the expiration of the individual navigator's or certified application counselor's registration. Individual navigators and certified application counselors whose registration has expired for failing to complete the continuing education requirements may not apply for a registration until they have provided satisfactory proof to the commissioner that they have completed the required continuing education requirements and have filed for an application for registration in accordance with rule 0780-01-55-.04.(4) For continuing education provided to navigators and certified application counselors: (a) It is recommended that one (1) hour should have course concentration in ethics during each continuing education year.(b) The federal training required for navigators and certified application counselors may only count toward a maximum of five (5) continuing education requirement hours under this rule.(c) It is recommended an educational program should be a formal program of learning which contributes directly to the professional competence of the registrant. It is recommended that such formal programs:1. File the education program with the commissioner on a form approved by the commissioner;2. Prepare and maintain a detailed outline for four (4) years after the presentation;3. Concentrate on subject areas such as:(i) Insurance laws and regulations;(ii) Health insurance overview;(iii) Providing assistance in the marketplace;(iv) Eligibility and enrollment;(v) Privacy and security;(vi) Tenncare and other Tennessee assistance programs;(vii) Financial literacy;(viii) Special marketplace circumstances;4. Avoid subject areas such as:(i) Committee service in any professional organization;(ii) Computer science courses; and(iii) Motivational, psychology, or sales training courses.(d) Reporting of Continuing Education. Entities registered as navigators and certified application counselor organizations shall, in a manner prescribed by the commissioner, provide the commissioner with a list of all individual navigators or certified application counselors that it employs, supervises or is affiliated with on an annual basis upon renewal. This list shall certify that continuing education has been provided for individual navigator and certified application counselor registrants.(e) The commissioner may, upon written request, extend the time in which a registrant must comply with or grant exception to the continuing education requirements of this Rule for reasons of poor health, military service, or other reasonable and just causes, including situations in which an individual navigator or certified application counselor becomes affiliated with, employed by or supervised by an entity registered as a navigator or certified application organization, and such individual has not completed the continuing education requirements before the individual's renewal because the continuing education has not yet been provided by the entity or organization.Tenn. Comp. R. & Regs. 0780-01-55-.05
Original rule filed July 21, 1989; effective September 4, 1989. Repeal filed April 14, 2004; effective June 28, 2004. Emergency rule filed September 18, 2013; effective through March 17, 2014. Emergency rule filed September 18, 2013 expired effective March 17, 2014; on March 18, 2014, the rule reverted to its previous status. New rule filed February 20, 2015; effective May 21, 2015. Amendments filed June 28, 2017; effective 9/26/2017.Authority: Tenn. Public Acts 2013, ch. 377, T.C.A. §§ 56-2-301 and 56-6-1301 through 56-6-1305.