Chapter 20:10:17 - Gas and electric customer billing rules
- Section 20:10:17:01 - Billing basis
- Section 20:10:17:02 - Meter readings
- Section 20:10:17:03 - Information on bills
- Section 20:10:17:04 - Customer payment records
- Section 20:10:17:05 - Meter test by customer request
- Section 20:10:17:06 - Adjustments of bills for slow or fast meter error - Electric
- Section 20:10:17:07 - Adjustments of bills for slow or fast meter error - Gas
- Section 20:10:17:08 - Adjustments to bills for meter failing to register
- Section 20:10:17:09 - Adjustments to bills for other meter errors
- Section 20:10:17:09.01 - Timeframe for overcharge or undercharge payments
- Section 20:10:17:09.02 - Creation of regulatory asset for uncollected amounts
- Section 20:10:17:10 - Equal monthly billing
- Section 20:10:17:11 - Estimated billing
- Section 20:10:17:12 - Disputes
- Section 20:10:17:13 - Complaints