S.C. Code Regs. § § 61-116.900.902

Current through Register Vol. 48, 12, December 27, 2024

Section 61-116.900.902 - Grievances and Complaints

A. The facility shall establish a written grievance and complaint procedure and make this procedure available to patients upon request.

B. Upon receipt of a complaint by the Department, the Department shall:

1. Notify the hospital of the complaint;

2. Initiate a review of the complaint which may consist of an onsite review by the Department;

3. Develop a written report of the review; and

4. Notify the hospital of the results and provide a copy of the final report.

S.C. Code Regs. § 61-116.900.902

Amended by State Register Volume 40, Issue No. 05, eff. 5/27/2016.