S.C. Code Regs. § § 114-2740

Current through Register Vol. 48, No. 10, October 25, 2024

Section 114-2740 - Ongoing Major Responsibilities

A. County SCDSS Office Staff.

(1) Establish eligibility of Food Stamp Program households;

(2) Authorize production of EBT cards;

(3) Train eligible households on the EBT system, the use and protection of the EBT card, food stamp benefit availability, Personal Identification Number (PIN) selection and security, etc.;

(4) Receive and control embossed and encoded EBT cards;

(5) Issue EBT cards and manage PIN selection:

(6) Authorize conversion of EBT benefits to paper food stamp coupons in the event an eligible benefit group moves to an area inside or outside the State where EBT is not used as a method of food stamp benefit issuance.

B. EBT Project Management Office

(1) Manage/monitor authorized food retailer EBT participation;

(2) Provide technical EBT assistance to the SCDSS county offices;

(3) Physically produce all EBT cards for the State, and coordinate delivery of these cards to SCDSS county offices;

(4) Process issuance authorizations for EBT benefits converted to paper food stamp coupons;

(5) Satisfy reporting requirements mandated by Title 7, Code of Federal Regulations, Part 274;

(6) Manage/monitor the activities of the EBT Contractor.

C. EBT Contractor

(1) Credit and debit EBT benefits based on transaction processing from SCDSS and authorized retailer's point-of-sale devices;

(2) Install and maintain POS devices and balance inquiry devices (BID) in authorized food retail sites and PIN selection devices in SCDSS county offices;

(3) During the initial transition from paper food stamp coupons to EBT, train eligible food stamp households and selected SCDSS staff on the use of EBT;

(4) Provide SCDSS access to the EBT database for administrative purposes;

(5) Provide a twenty-four (24) hours a day, seven (7) days a week Toll-Free Hotline Service for eligible households who wish to obtain a current EBT account balance or needs to report EBT cards as being lost, damaged, or stolen;

(6) Provide a twenty-four (24) hours a day, seven (7) days a week Toll-Free Hotline Service for authorized retailers for procedural clarification, funds availability, and equipment problems.

(7) Such other duties that may appear in the contract.

S.C. Code Regs. § 114-2740

Added by State Register Volume 19, Issue No. 4, eff April 28, 1995. Amended by State Register Volume 21, Issue No. 6, Part 2, eff June 27, 1997.