S.C. Code Regs. § § 111-40

Current through Register Vol. 48, No. 11, November 22, 2024

Section 111-40 - Retention of Records

In addition to the recordkeeping requirements of Title 37 and applicable regulations, Lessor shall maintain the following records:

A. All documents provided to a potential customer prior to execution of a Lease Agreement, including but not limited to, marketing materials, diagrams of proposed renewable energy facility design, estimates of potential savings and benefits, information pertinent to the interconnecting utility, and estimates of cost and Lease Agreement payments.

B. All documents provided to, obtained from, or executed on behalf of Lessee including, but not limited to:

1. Affirmative acknowledgement and consent to receive documents electronically, and tracking information of paper or electronic transmittal of Lease Agreements to Lessees;

2. Change orders to existing Lease Agreements, transfers of Lease Agreements, and any other documents relating to Lessor business transactions with Lessee regarding the Lease Agreement; and

3. Records of retail electric provider interconnection applications, approvals, and communications to and from the retail electric provider on behalf of the Lessee to construct and safely interconnect the renewable energy facility.

C. All documentation and records of all customer complaints as will enable Lessor to review and analyze its procedures and actions, to include, but not limited to:

1. Name and address of the complainant, the date and character of the complaint;

2. All contact to and from the customer regarding the complaint; and

3. The adjustment or disposal made by Lessor to resolve the complaint.

D. Documentation and records of investigations by ORS including, but not limited to:

1. ORS investigation documents and Lessor responses;

2. Lessor or ORS actions as a result of any investigation; and

3. Name of Lessor representative(s) assisting ORS with the investigation.

S.C. Code Regs. § 111-40

Added by State Register Volume 45, Issue No. 05, eff. 5/28/2021.