Subarticle 3 - CUSTOMER RELATIONS
- Section 103-620 - Customer Information
- Section 103-621 - Customer Deposits
- Section 103-621.1 - Deposit Receipt
- Section 103-621.2 - Amount of Deposit
- Section 103-621.3 - Interest on Deposits
- Section 103-621.4 - Deposit Records
- Section 103-621.5 - Deposit Retention
- Section 103-621.6 - Unclaimed Deposits
- Section 103-621.7 - Deposit Credit
- Section 103-622 - Customer Billing
- Section 103-622.1 - Bill Forms
- Section 103-622.2 - Late Payment Charges
- Section 103-622.3 - Disconnection and Reconnection
- Section 103-622.4 - Payment by Check
- Section 103-622.5 - Deferred Payment Plan
- Section 103-623 - Adjustment of Bills
- Section 103-623.1 - Customer Willfully Overcharged
- Section 103-623.2 - Customer Inadvertently Overcharged
- Section 103-623.3 - Customer Undercharged Due to Willfully Misleading Company
- Section 103-623.4 - Customer Undercharged Due to Human or Machine Error
- Section 103-624 - Applications for Regulated Service
- Section 103-624.1 - Method
- Section 103-624.2 - Obligation
- Section 103-624.3 - Termination
- Section 103-625 - Reasons for Denial or Discontinuance of Service
- Section 103-626 - Insufficient Reasons for Denying Service
- Section 103-627 - Rights of Access
- Section 103-628 - Complaints
- Section 103-629 - Tariffs, Rules and Regulations
- Section 103-630 - System Which Telephone Utility Must Maintain
- Section 103-631 - Directories
- Section 103-633 - Procedures for Termination of Service