S.C. Code Regs. § § 103-516
Current through Register Vol. 48, No. 10, October 25, 2024
Complaints by customers concerning the charges, practices, facilities or services of the utility shall be investigated promptly and thoroughly. Each utility shall keep a record of all such complaints received, which record shall show the name and address of the complainant, the date and character of the complaint, and the adjustment or disposal made thereof.
S.C. Code Regs. § 103-516