Section 260-RICR-40-05-1.18 - Filing Of Claims For Unemployment Insurance BenefitsA. Every individual who wants to file a claim for waiting period credit or benefits shall contact the Department's Call Center utilizing the telephone or by any other method prescribed by the Director. Said individual shall: 1. Have in their possession his/her social security card with a valid social security number.2. File the claim in accordance with the procedures, methods and on forms as prescribed by the Director.3. Register for work and make themselves available for Profiling Services as prescribed by law with the Employment Service.B. A "valid claim" for the purpose of establishing a benefit year shall mean any claim for waiting period or benefit credits made by an unemployed individual who, during the individual's base period, has been paid sufficient wages for employment by employers to meet the requirements set forth in R.I. Gen. Laws § 28-44-11 and appropriate § 1.18 of this Part in effect at the time.C. The effective date of a new valid claim or additional claim shall be established as the Sunday of the week in which the individual contacts the Department and files a claim in accordance with procedures described by the Director. Any individual who fails without good cause to contact the Call Center in accordance with these provisions shall not be eligible to receive benefits for the week(s) in which such failure occurs.D. Every individual claiming weekly benefits shall contact the Department's Call Center utilizing the Automated Telephone Payment System or Online/Internet Payment Application, or submit a written payment certification form to the Department's Call Center, or by any method prescribed by the Director. Upon each contact with the Department for said benefits; the individual shall have their Social Security Account Number, Personal Identification Number (PIN), claims information and other pertinent documents necessary to complete the transaction.E. Whenever an otherwise eligible individual who has already served a waiting period for the benefit year during which he/she claims benefits shall contact the department's Call Center to refile or reopen a claim for benefits during a week of total or partial unemployment, the effective date of said claim shall be established as the Sunday of the week in which the individual contacts and refiles or reopens his/her claim in accordance with procedures prescribed by the Director. Any individual who fails without good cause to contact the Call Center in accordance with these provisions shall not be eligible to receive benefits for the week(s) in which such failure occurs.F. Every claimant shall make such personal efforts to find suitable work as are customarily made by persons in the same occupation or in any other occupation for which the claimant is reasonably suited, commensurate with current economic conditions. These efforts include but are not limited to: 1. registering for work with the Employ RI,2. conducting an active, independent work search with at least three (3) work search contacts in each week that benefits are claimed and maintain a written record of the work search,3. submitting a weekly work search to the department as prescribed by the director and as indicated in the Department of Labor and Training's guidelines for an active and independent search for work. The following information must be included in the record about each contact:a. The name and address of the companyb. The date you applied for workc. The manner by which you applied for work: in person, sent résumé, via the internet, etc.,d. The specific position and shift for which you applied, ande. A copy of your confirmation number or response from an employer if applying on-line and that information is available.4. posting a resume on the Employment Services' online job seeker tool kit and inquiring upon any job opportunities presented by the department,5. completing a skills review or similar activity through Employment Service as prescribed by the Director, and6. registering on the Virtual Recruiter or similar tool through Employment Service as prescribed by the Director.G. The Director has discretion in determining whether to require one or all activities identified in §§ 1.18(F)(4), (5), and (6) of this Part. Furthermore, the department is an equal opportunity service provider. Accordingly, the Director has discretion to afford claimants alternative means for satisfying the above requirements if the Director finds that the claimants are Limited English Proficiency (LEP) individuals and/or qualified individuals with a disability as defined by federal and state law.H. In addition to the above activities identified in § 1.18(F) of this Part, all individuals will make themselves available for Profiling Services when offered, provided, however, that no claimant shall in order to establish his/her availability be required to perform any unreasonable act in seeking work to pursue a search which has no definite expectation that it would result in re-employment. The Department of Labor and Training shall provide every claimant with written guidelines for an active and independent search for work. Individuals who qualify for a work search waiver under § 1.36 of this Part will also qualify for a waiver from the additional activities listed above.I. Any individual who fails to contact the department utilizing the Telephone Automated Payment System or Online/Internet Payment Application, or who fails to contact the Department for their scheduled telephone interview, or who fails to contact the department by any other method prescribed by the Director, or who fails to return to the department's Call Center the mail payment certification form by the end of the week following the week or weeks requested, shall not be eligible to establish credit for a waiting period or to receive benefits for the week or weeks during which such failure occurs, unless the reason for such failure is based upon good cause as shall be determined by the Director.J. An individual who fails to contact the department's Call Center, during a week succeeding a week in which the individual did make proper contact to the Department of Labor and Training, shall not be barred from establishing a waiting period or receiving benefits for such week in which he/she did make proper contact; provided, however, that the individual must establish ability to work and availability for work for such week and provided, further, that no claim shall be valid unless the individual makes proper contact not later than thirty (30) days subsequent to the termination of the benefit year in which the week for such claim occurs.K. An individual who fails to report for an adjudication appointment with the Department of Labor and Training, when notified of an appointment, shall be denied benefits for the week in which such failure occurs unless the reason for such failure to comply with the Department's requirements is based upon good cause as shall be determined by the Director.L. An individual who fails to report as notified by the Department of Labor and Training shall be denied benefits beginning with the week in which such failure occurs and until the individual complies, unless the reason for such failure to comply with the Department's requirements is based upon good cause as shall be determined by the Director.M. An individual who fails to provide any documentation requested by the Department or fails to comply with an instruction given by the Director or his/her designee shall be denied benefits for the week(s) in which such failure occurs and until the individual complies unless the reason for such failure to comply with the Department's requirements is based upon good cause as shall be determined by the Director.260 R.I. Code R. § 260-RICR-40-05-1.18