Section 240-RICR-20-00-1.9 - Request for Reasonable Accommodation under the Americans with Disabilities Act ("ADA")A. A member of the general public may request information or make a request for an accommodation under the ADA by contacting the Facility ADA Coordinator (i.e., Deputy Warden). A request for information or an accommodation may be made verbally or in writing.B. A request for accommodation is the first step in an interactive process between the individual and the ADA Coordinator to clarify the individual's request and to identify the appropriate reasonable accommodation. When the disability is not obvious, reasonable documentation of the disability will be requested. Reasonable documentation is information necessary to establish that an individual has a disability that is an ADA qualified disability, nothing more. If the individual refuses to provide reasonable documentation, their request cannot be processed and a determination under ADA cannot be assessed.C. Upon receipt of the necessary documentation the individual and the ADA Coordinator will confer to determine what accommodation(s) would be most effective and reasonable. Reasonable accommodations may include modifications or adjustments that enable individuals to enjoy benefits and privileges equal to those provided to individuals without disabilities. Final determination of an accommodation and/or its reasonableness is made by RIDOC.D. All information acquired throughout the process of making an ADA determination will be maintained in a separate ADA file. Only personnel involved in making the reasonable accommodation, and/or assisting in the implementation of the accommodation will have knowledge of the request.E. When a visitor believes that he/she has been subject to disability discrimination, they shall have the right to report it to RIDOC for prompt investigation and appropriate actions.F. In submitting a request, complaint or grievance involving a disability issue care should be taken to state specific facts including: person or persons involved, structure/barrier involved, the date, time, and place of occurrence, what was done or said, and the names of any witness(es) present.G. Any person who is uncertain how to request disability accommodations or report complaints of disability discrimination may contact the RIDOC ADA Coordinator or the Governor's Commission on Disabilities at (401) 462-0100.240 R.I. Code R. 240-RICR-20-00-1.9