Section 230-RICR-40-10-2.10 - Remote Work LocationsA. Employees of a licensee may perform services for the licensee or act as a Mortgage Loan Originator from a remote location subject to the following requirements: 1. The employee is subject to the supervision of the licensee;2. The remote location is the employee's residence or other location identified in the records of the licensee and is within a reasonable distance of a place of business named in the licensee's license or branch certificate;3. The licensee has written policies and procedures for the supervision of employees and employs appropriate risk-based monitoring and oversight processes of work performed by employees working from remote locations;4. Access to licensee's computer platforms and to customer information is in accordance with the licensee's comprehensive written information security plan;5. No in-person customer interaction occurs at a remote location and the licensee will not designate the remote location to consumers or customers as a business location;6. Physical records related to the licensee's business, including consumer information, are not maintained at the remote location;7. The licensee must ensure consumer and licensee information and records remain accessible and available for regulatory oversight and exams; and8. The licensee must provide training to keep all conversations about, and with, consumers conducted from a remote location confidential as if conducted from a licensed commercial location, and to ensure remote employees work in an environment conducive and appropriate to that privacy.B. A remote location shall not be considered a branch of the licensee, however, activities conducted at remote location shall be subject to examination under R.I. Gen. Laws Chapters 19-14 and 19-14.10.230 R.I. Code R. 230-RICR-40-10-2.10
Adopted effective 1/1/2019
Amended effective 6/27/2022