Section 220-RICR-30-00-13.12 - Product WarrantiesA. All product or service warranties normally offered by the Vendor shall accrue to the State's benefit, in addition to any special requirements or benefits which may be stated in the solicitation and/or additionally offered by the Vendor in its bid or proposal. During the term of any maintenance period, but for no less than one year from acceptance, the Vendor shall warrant: 1. The product or services shall perform according to the specific claims and representations made by the Vendor in its bid or proposal;2. The services or product offered by the Vendor are suitable for the ordinary purposes for which such product is used or services provided;3. The product or services offered by the Vendor are suitable for any special purposes identified in the solicitation or for which the State has relied on the Vendor's skill or judgment;4. The product was designed and the services performed in a commercially reasonable manner; and,5. The product or services are free from defects in material and workmanship.B. The State shall give notice of a warranty claim to the Vendor in a commercially reasonable manner, upon which, the Vendor shall repair or replace at no cost to the State the product or services. If the repaired or replaced product or services prove to be inadequate, or fail of their essential purpose, the Vendor shall refund the full amount of any payments that have been made by the State. The rights and remedies of the State under this Section are in addition to any other rights and remedies (including cover) provided by law or equity. Any alternate warranties proposed by a Vendor are subject to the provisions of § 13.3(C)(3) of this Part.220 R.I. Code R. 220-RICR-30-00-13.12
Adopted effective 1/1/2019