Current through Register Vol. 54, No. 25, June 22, 2024
Section 177.502 - Service commitment(a) Manufacturers and distributors shall provide the following service commitments: (1) Supply equipment for sale, lease or rent as specified by the purchase order.(2) Train, at no cost, on the initial visit for installation of the emission analyzer or dynamometer, or both, all certified emission inspection inspectors employed at the time of installation regarding the proper use of the analyzer or the dynamometer, or both, and provide, within 7 days of the request by a station owner or operator, onsite training for additional inspectors for a service fee.(3) Provide or permit test standards or procedures utilized by test equipment to be modified consistent with Federal requirements for emission inspection programs.(4) Provide maintenance on purchased or leased equipment within 1 business day of oral or written request from the station. A fee may be charged for this service.(b) Manufacturers and distributors shall offer to equipment purchasers the ability to contract for the following services for additional fees:(1) Provide service for faulty equipment.(2) Provide replacement parts and equipment while servicing faulty equipment.(3) Provide inspections, calibrations, training or maintenance or any combination thereof on a more frequent basis than specified in subsection (a).(c) Manufacturers or distributors shall permit equipment purchasers to contract with other Department approved service providers for the services specified in subsection (b).(d) Replacement parts or equipment provided shall be the same as or equivalent to the parts or equipment provided by the original equipment manufacturers.(e) Department approved equipment service representatives shall provide the following service commitments: (1) Maintenance on equipment within 1 business day of an oral or written request from the station. A fee may be charged for this service.(2) Replacement equipment while servicing faulty equipment. A fee may be charged for this service.The provisions of this § 177.502 amended November 21, 2003, effective 11/22/2003, 33 Pa.B. 5706.