Current through Register Vol. 54, No. 24, June 15, 2024
Section 52.21 - Staff training(a) A provider shall meet the training requirements necessary to maintain appropriate licensure or certification, or both, in addition to meeting the training requirements of this chapter.(b) Prior to providing a service to a participant, a staff member shall be trained on how to provide the service in accordance with the participant's service plan.(c) A provider shall maintain documentation for the following:(1) Staff member attendance at trainings.(2) Content of trainings.(d) A provider shall implement standard annual training for staff members providing services which contains at least the following:(1) Prevention of abuse and exploitation of participants.(2) Reporting critical incidents.(3) Participant complaint resolution.(4) Department-issued policies and procedures.(5) Provider's quality management plan.(6) Fraud and financial abuse prevention.