55 Pa. Code 20 app A
(a) A facility shall comply with the following statutes and regulations thereunder that prohibit discrimination on the basis of race, color, religious creed, disability, handicap, ancestry, national origin, age or sex:
(1) The Pennsylvania Human Relations Act (43 P. S. §§ 951-962.2).
(2) The Age Discrimination Act of 1975 (42 U.S.C.A. §§ 6101 - 6107).
(3) Title VI of the Civil Rights Act of 1964 (42 U.S.C.A. §§ 2000d-2000d-4), if applicable.
(4) Section 504 of the Rehabilitation Act of 1973 (29 U.S.C.A. § 794), if applicable.
(5) Title VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000e-2000e-17), if applicable.
(b) A Certificate of Compliance will not be granted to a provider unless there has been compliance with civil rights laws and applicable regulations.
(c) Applicants, clients or staff will not be discriminated against because of race, color, religious creed, disability, handicap, ancestry, national origin, age or sex and shall observe applicable State and Federal statutes and regulations.
(d) The facility shall develop and implement civil rights policies and procedures for clients and staff in accordance with applicable civil rights laws and regulations which include the following:
(1) A nondiscrimination policy which states that admissions, referrals, services and employment actions are provided without regard to race, sex, color, national origin, ancestry, religious creed, disability, handicap or age.
(2) Reasonable physical accommodations and program accessibility to staff or clients with physical disabilities.
(3) A procedure by which staff and clients can file complaints alleging discrimination and have their complaints investigated and resolved objectively which includes the name of the person assigned to investigate the complaint.
55 Pa. Code 20 app A