When a customer orally contacts the NGDC to request a change of NGS, the NGDC shall notify the customer that the selected NGS shall be contacted directly to initiate the change.
52 Pa. Code § 59.92
The provisions of this §59.92 issued under the Public Utility Code, 66 Pa.C.S. § § 501, 504-506, 1301 and 1501.
This section cited in 52 Pa. Code § 111.6 (relating to discipline).