Pa. Code tit. 52, pt. I, subpt. C, ch. 56, subch. V, app B
Let us know if someone living in your home is seriously ill or has a medical condition that will be aggravated by the cessation of service. We will restore your utility service within 24 hours during such illness provided you:
(a) Have a licensed physician, nurse practitioner or physician assistant certify in writing that such illness exists and that it may be aggravated if your service is not restored; and
(b) Make some equitable arrangement to pay the company your current bills for service.
(c) Contact us by calling the following number: (Public Utility) Phone Number: (Public Utility) Address:
(d) Have your licensed physician, nurse practitioner or physician assistant send a letter to the utility within 3 days verifying the medical condition.
If you are a victim of abuse and have an order issued by the courts, special medical emergency procedures and protections may be available. Call your public utility company to inform them so these special procedures and protections can be provided. Your public utility company may require you to provide them with a copy of your court order.
Pa. Code tit. 52, pt. I, subpt. C, ch. 56, subch. V, app B