52 Pa. Code § 56.371

Current through Register Vol. 54, No. 49, December 7, 2024
Section 56.371 - Follow-up response to inquiry

When a customer is waiting for a follow-up response to an initial inquiry under § 56.252 (relating to definitions), termination or threatening termination of service, for the subject matter relating to the inquiry in question, shall be prohibited until the follow-up response and, when applicable, subsequent dispute resolution is completed by the public utility.

52 Pa. Code § 56.371

The provisions of this § 56.371 amended May 31, 2019, effective 6/1/2019, 49 Pa.B. 2815.

The provisions of this § 56.371 amended under the Public Utility Code, 66 Pa.C.S. § § 501, 1301, 1401-1419, 1501 and 1509.