28 Pa. Code § 101.165

Current through Register Vol. 54, No. 38, September 21, 2024

Section 101.165 - Ethnic language barriers

When it is substantiated that the regular patient population of the hospital contains a foreign language speaking population for whom the language barrier constitutes a service disadvantage, the hospital should do all of the following:

(1) Have a roster of bilingual personnel or volunteers, or both.

(2) Post bilingual signs and have other printed materials, such as hospital handbooks, medical care instructions and follow-up care, readily available.

28 Pa. Code § 101.165