Subchapter I - COMPLAINTS AND GRIEVANCES
- Section 9.701 - Applicability
- Section 9.702 - Complaints and grievances
- Section 9.703 - Internal complaint process
- Section 9.704 - Appeal of a complaint decision
- Section 9.705 - Internal grievance process
- Section 9.706 - Health care provider initiated grievances
- Section 9.707 - External grievance process
- Section 9.708 - External grievance reviews by CREs
- Section 9.709 - Expedited review
- Section 9.710 - Approval of plan enrollee complaint and enrollee and provider grievance systems
- Section 9.711 - Informal dispute resolution systems and alternative dispute resolution systems