Or. Admin. Code § 418-020-0050

Current through Register Vol. 63, No. 10, October 1, 2024

Section 418-020-0050 - Registry

The Commission approves the use of an online matching system of qualified and active providers to provide routine, emergency, and substitute referrals to consumer-employers.

(1) Service Delivery Office Responsibilities. Staff will provide information about the matching system to new consumer-employers upon their being approved and set up for services and supports.

(2) Service delivery staff may refer consumer-employers, consumers' authorized representatives, or consumers' common law employers needing assistance with using the online matching system to the Employer Resource Connection consumer training services program for additional help.

(3) Referral Requirements. For a provider's name to appear in the matching system, a provider must have an active, unrestricted provider number. It is strongly encouraged that a provider also:

(a) Maintain a complete, accurate profile.

(b) Have a working telephone number and email address.

(c) Update profile information as often as the system requires.

(d) Update changes to availability, telephone number, or other information when changes occur.

(4) Appropriate Use. The purpose of the matching system is for individual consumer-employers, or persons authorized to act on behalf of consumers to find qualified providers.

(5) Inappropriate Employer Use. Employer profiles or help wanted advertisements placed for purposes other than for individual searches as described in this rule are not authorized.

(6) Inappropriate Use by Providers. Providers may not use the matching system for purposes other than its intended use. Providers may not:

(a) Use the matching system to refer other providers or contact other providers.

(b) Use the Commission's name on business cards or other promotional materials.

(c) Represent themselves in print, electronic, or social media as employees of the Commission, ODHS, OHA, or any service delivery office.

(7) Violations of OAR 418-020-0050(6) by providers shall be investigated by the Commission.

(a) Sanctions may be imposed for non-compliance with these rules. Depending on severity and recurrence of violation, a sanction may include one or more of the following actions:

(A) Written warning.

(B) Suspension of availability for referral on the matching system for a prescribed period.

(C) Suspension of availability for referral on the matching system until conditions for suspension are corrected.

(D) The requirement to attend Commission-sponsored trainings.

(b) Depending on the severity of allegations of misconduct or inappropriate use, the Commission may suspend availability for referral during investigation.

(c) Notice of Sanction. If the Commission imposes a sanction, the Commission shall attempt to serve a notice of sanction upon the provider by regular mail based on the last contact information provided by the provider, or, if requested by the recipient of the notice, by electronic mail. The Notice of Sanction shall comply with OAR chapter 137, division 3 and OAR chapter 411, division 1, as applicable.

Or. Admin. Code § 418-020-0050

HCC 1-2014, f. 11-26-14, cert. ef. 12/1/2014; HCC 1-2019, amend filed 06/21/2019, effective 7/1/2019; HCC 2-2022, amend filed 10/12/2022, effective 10/14/2022; HCC 1-2024, amend filed 01/24/2024, effective 2/1/2024

Statutory/Other Authority: ORS 410.602

Statutes/Other Implemented: ORS 410.603, 410.604 & 410.606