Or. Admin. Code § 333-536-0051

Current through Register Vol. 63, No. 12, December 1, 2024

Section 333-536-0051 - Policies and Procedures

An agency shall develop, implement and enforce written policies and procedures that include, but are not limited to:

(1) Administrative operations;

(2) Personnel operations, including but not limited to:

(a) Requirements for traveling with a client;

(b) Reporting requirements if a client's condition changes while traveling outside the geographic service area;

(c) Client care practices including personal care services provided;

(d) Investigation of any complaint, grievance, adverse event, provision of personal care, medication or treatment error, and allegation of abuse or neglect;

(3) Preemployment screening including but not limited to criminal records check requirements and fitness determinations in accordance with OAR 333-536-0093;

(4) Client notification requirements including but not limited to:

(a) Increase in the cost of service;

(b) Deposit and refunds;

(c) Cancellation of service;

(d) Termination of service;

(e) Reimbursement for stolen, broken or misappropriated property or funds;

(5) Management of client records including but not limited to access, storage, retention and destruction;

(6) Infection control in accordance with OAR 333-536-0082;

(7) Medical and non-medical emergency response;

(8) Medication reminding, medication assistance and medication administration in accordance with OAR 333-536-0075;

(9) Nursing services; and

(10) Quality assessment and performance improvement activities.

Or. Admin. Code § 333-536-0051

PH 26-2021, adopt filed 06/29/2021, effective 7/1/2021

Statutory/Other Authority: ORS 443.340

Statutes/Other Implemented: ORS 443.340