Or. Admin. Code § 309-118-0035

Current through Register Vol. 63, No. 10, October 1, 2024

Section 309-118-0035 - Responsibilities of OSH Staff in Grievance and Review Process

(1) Treatment staff and Ombuds shall be notified in writing of the rules and policies related to the grievance and review process.

(2) Treatment staff shall assist the patient or their representative with the grievance and review process upon request.

(a) Treatment staff and Ombuds responsible for administering the grievance or review process shall do so with the intent of achieving a fair resolution.

(b) Treatment staff who assist patients or their representatives in using the grievance or review process shall not be disciplined or otherwise subjected to reprisal for those actions, provided that such individuals act in good faith and for the purpose of protecting the rights of the patient.

(3) All OSH staff shall cooperate with the Grievance Committee, Ombuds, OSH Office of Legal Affairs, and OHA Director in the resolution of grievances or in the review process.

Or. Admin. Code § 309-118-0035

MHD 15-1982, f. 7-9-82, ef. 7-23-82; BHS 4-2021, amend filed 02/17/2021, effective 2/17/2021; BHS 10-2022, temporary amend filed 06/28/2022, effective 6/28/2022 through 12/24/2022; BHS 25-2022, amend filed 12/20/2022, effective 12/20/2022

Statutory/Other Authority: ORS 179.040, 413.042, 179.321 & 179.360

Statutes/Other Implemented: ORS 426.385, 179.321 & 179.360