Or. Admin. Code § 291-109-0205

Current through Register Vol. 64, No. 1, January 1, 2025

Section 291-109-0205 - Grievance and Grievance Appeal Timelines

(1) Grievances must be received by the institution grievance coordinator within 14 calendar days from the date of the incident or issue being grieved unless the adult in custody can satisfactorily demonstrate why the grievance could not be timely filed. Untimely grievances will be denied and returned to the adult in custody with a statement of the rule.

(2) Initial grievances will be responded to within 35 calendar days from the date the initial grievance was accepted, unless further review is necessary to fully respond to the adult in custody's initial grievance, in which case the adult in custody will be notified that the department will respond within an additional 14 calendar days.

(3) Initial grievance appeals must be received by the institution grievance coordinator within 14 calendar days from the date the initial grievance response was sent to the adult in custody unless the adult in custody can satisfactorily demonstrate why the initial grievance appeal could not be timely filed. Untimely initial grievance appeals will be denied and returned to the adult in custody with a statement of the rule.

(4) Initial grievance appeals will be responded to within 35 calendar days from the date the initial grievance appeal was accepted, unless further review is necessary to fully respond to the adult in custody's initial grievance appeal, in which case the adult in custody will be notified that the department will respond within an additional 14 calendar days.

(5) Final grievance appeals must be received by the institution grievance coordinator within 14 calendar days from the date the initial grievance appeal response was sent to the adult in custody unless the adult in custody can satisfactorily demonstrate why the final grievance appeal could not be timely filed. Untimely final grievance appeals will be denied and returned to the adult in custody with a statement of the rule.

(6) Final grievance appeals will be responded to within 35 calendar days from the date the final grievance appeal was accepted, unless further review is necessary to fully respond to the adult in custody's final grievance appeal, in which case the adult in custody will be notified that the department will respond within an additional 14 calendar days.

(7) If the deadline for submitting a grievance or grievance appeal falls on a weekend or legal holiday, that grievance or grievance appeal will be deemed timely if the grievance or grievance appeal form is timely dated by the adult in custody and the institution grievance coordinator receives the grievance or grievance appeal during the first business day following the weekend or legal holiday in which the deadline passed.

(8) Grievances, grievance appeals, or responses may be consolidated by the department.

Or. Admin. Code § 291-109-0205

DOC 16-2019, adopt filed 10/18/2019, effective 10/18/2019; DOC 29-2024, amend filed 12/30/2024, effective 1/1/2025

Statutory/Other Authority: ORS 179.040, 179.321, 179.360, 423.020, 423.030 & 423.075

Statutes/Other Implemented: ORS 179.040, 179.321, 179.360, 423.020, 423.030 & 423.075