Okla. Admin. Code § 377:10-7-3.12

Current through Vol. 42, No. 8, January 2, 2025

Section 377:10-7-3.12 - Foster parent grievance procedure

OJA's grievance policy and procedures for foster parents are as follows:

(1) Grievances shall be in writing and submitted to the Juvenile Services Unit District Supervisor of the district where the foster home is located. The JSU District Supervisor shall meet with the foster parent within five (5) days of the submission of the grievance to the district office. Within two (2) days of the initial meeting, a proposed resolution will be established and presented to the foster parent, unless the resolution was finalized at the initial meeting. If additional time is needed to satisfy a grievance, these time frames may be extended by agreement.

(2) If there is not an established agreed upon resolution within five (5) days of the initial meeting or applicable extensions, the foster parents may appeal to the JSU Division Director. Such appeal shall be filed within two (2) days. The JSU Division Director shall make a decision that resolves the appeal within three (3) days, and the decision shall be final.

(3) All resolved and unresolved grievances shall be reviewed by the JSU Division Director. Grievances shall be annually reported to the Board of Juvenile Affairs.

Okla. Admin. Code § 377:10-7-3.12

Adopted by Oklahoma Register, Volume 31, Issue 24, September 2, 2014, eff. 9/12/2014