The Request for Assistance Form and Prompt Pay Form are used by the Consumer Assistance and Claims Division to gather information regarding complaints and/or inquiries. This information is used to contact insurance companies and other persons and/or entities to seek resolutions to complaints and answers to inquiries. The Consumer Assistance and Claims Division will also accept letters requesting assistance in lieu of the Request for Assistance form.
Okla. Admin. Code § 365:1-9-19