Okla. Admin. Code § 340:75-1-12

Current through Vol. 42, No. 2, October 1, 2024

Section 340:75-1-12 - Grievances

(a)Grievance procedures.Per Part 5 of Oklahoma Administrative Code 340:2-3, the Oklahoma Department of Human Services (DHS) Office of Client Advocacy is responsible for establishing and maintaining grievance procedures for:

(1) individuals receiving services from DHS;

(2) placement providers; or

(3) children in DHS custody.

(b)Grievance subjects.Grievances may regard:

(1) the substance or application of DHS policy, rule, or regulation, written or unwritten, but does not include DHS policies, rules, and regulations of DHS operated shelters and residential facilities for children; or

(2) a decision, act, or omission by an employee of DHS or in a DHS operated facility.

Okla. Admin. Code § 340:75-1-12

Amended at 11 Ok Reg 361, eff 10-15-93 (emergency); Amended at 11 Ok Reg 2267, eff 5-26-94; Amended at 13 Ok Reg 967, eff 1-24-96 (emergency); Amended at 13 Ok Reg 2199, eff 6-14-96; Amended at 14 Ok Reg 593, eff 12-12-96 (emergency); Amended at 14 Ok Reg 2288, eff 6-12-97; Amended at 15 Ok Reg 189, eff 11-1-97 (emergency); Amended at 15 Ok Reg 1661, eff 5-11-98; Amended at 16 Ok Reg 102, eff 10-13-98 (preemptive); Amended at 17 Ok Reg 92, eff 10-1-99 (emergency); Amended at 17 Ok Reg 830, eff 1-6-00 (emergency); Amended at 17 Ok Reg 1311, eff 5-11-00; Amended at 18 Ok Reg 393, eff 12-8-00 (emergency); Amended at 18 Ok Reg 2128, eff 6-11-01; Amended at 27 Ok Reg 1092, eff 3-26-10 (emergency); Amended at 27 Ok Reg 1865, eff 7-1-10

Amended by Oklahoma Register, Volume 32, Issue 24, September 1, 2015, eff. 9/15/2015.