Okla. Admin. Code § 165:58-5-3

Current through Vol. 42, No. 7, December 16, 2024

Section 165:58-5-3 - Signage

(a) The following information shall be posted in a visible and readable location, on or near each payphone instrument:

(1) The name, address and toll-free telephone number of the payphone service provider;

(2) Instructions for use of the payphone, including instructions for accessing emergency services;

(3) The name, address and toll-free number of the certificated provider of operator services and certificated long distance toll provider;

(4) A written disclosure that the rates for all operator-assisted calls are available upon request, and that end-users have a right to obtain access to their carrier of choice and may contact their preferred carrier for information on accessing that carrier's service using that payphone;

(5) A method of reporting service difficulties and obtaining refunds at no cost to the end-user;

(6) The name, address, hours of operation (8:00 a.m.-4:30 p.m., Monday through Friday), and the local and toll-free telephone numbers of the Commission's Consumer Services Division, to which the end-user may direct complaints and questions regarding the payphone service provider and/or any instrument;

(7) The name, address, and telephone number of the Federal Communications Commission;

(8) If a payphone service instrument does not receive incoming calls, a notice shall be prominently displayed with either the words "OUTGOING CALLS ONLY" or "THIS TELEPHONE CANNOT RECEIVE TELEPHONE CALLS" or similar language approved by the Commission;

(9) The payphone service instrument shall display the phone number of the instrument, and for each payphone service instrument, if any, for which emergency telephone number services capable of expediently identifying the instrument's location, in order to facilitate public safety response as set forth in OAC 165:55-13-10(a)(1)(E), do not exist, the provider of such payphone service instrument shall take reasonable steps to prominently display the physical address of the instrument;

(10) The payphone service instrument shall display instructions on how to contact both local and long distance directory assistance;

(11) The payphone signage shall include a notice that states "CHANGE NOT PROVIDED", if applicable;

(12) Clearly identify the charge per local call;

(13) Clearly identify if a charge per call for directory assistance is applicable; and

(14) If an extension has been attached, a notice that legibly and conspicuously states in capital letters, "YOUR CONVERSATION MAY BE OVERHEARD BECAUSE AN EXTENSION TELEPHONE IS ATTACHED TO THIS PHONE LINE."

(b) Signage must be protected from the elements.

Okla. Admin. Code § 165:58-5-3

Added at 14 Ok Reg 21, eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Amended at 15 Ok Reg 3106, eff 7-15-98; Amended at 16 Ok Reg 2333, eff 7-1-99