Okla. Admin. Code § 165:56-3-3

Current through Vol. 42, No. 7, December 16, 2024

Section 165:56-3-3 - Company contact names

Each reseller shall notify, in writing, the Director of the Public Utility Division and the Director of the Consumer Services Division within thirty (30) days of a change in the company-designated contacts for Public Utility Division and Consumer Services Division issues.

(1) The update shall include the name(s), address(es) and/or telephone number(s) of the designated individual(s).

(2) The contact name(s) provided pursuant to this subsection shall be the individual(s) primarily responsible for:

(A) Providing customer service;

(B) Repair and maintenance;

(C) Answering complaints;

(D) Authorizing and/or furnishing refunds to customers; and,

(E) Tariff issues.

Okla. Admin. Code § 165:56-3-3

Added at 15 Ok Reg 3075, eff 7-15-98