Okla. Admin. Code § 165:55-11-2

Current through Vol. 42, No. 4, November 1, 2024

Section 165:55-11-2 - Denial or termination of service after notice

(a) A telecommunications service provider may refuse service or terminate existing service to an end-user pursuant to the suspension and disconnect procedure provided in Part 3 of this Subchapter for any of the following reasons:

(1) Nonpayment of a bill for regulated telecommunications services within the period prescribed by this Chapter.

(2) Failure to make a security deposit as set forth in this Chapter.

(3) Violation of or noncompliance with any provision of law, or of this Chapter, or of the tariffs or terms and conditions of service of the telecommunications service provider filed with and approved by the Commission.

(4) Refusal to permit the telecommunications service provider reasonable access to its telecommunications facilities for recovery, maintenance, and inspection thereof.

(5) Interconnection of a device, line, or channel to telecommunications service provider facilities or equipment contrary to the telecommunications service provider's terms and conditions of service on file with and approved by the Commission.

(6) Use of telephone service in such manner as to interfere with reasonable service to other end-users.

(b) The telecommunications service provider shall provide documentation to the end-user upon request, indicating the reason(s) that service is being withheld.

(c) Upon an end-user's request to terminate local exchange service, the end-user's local exchange telecommunications service provider shall inform such end-user of the end-user's responsibility to contact the end-user's IXC regarding continuance or termination of such service from the IXC.

Okla. Admin. Code § 165:55-11-2

Amended at 12 Ok Reg 2143, eff 7-1-95; Amended at 13 Ok Reg 2437, eff 7-1-96; Amended at 16 Ok Reg 2261, eff 7-1-99; Amended at 18 Ok Reg 2415, eff 7-1-01