Okla. Admin. Code § 165:30-13-28

Current through Vol. 42, No. 1, September 16, 2024

Section 165:30-13-28 - Additional services

(a) If the household goods carrier believes additional services are necessary to properly service a shipment after the bill of lading has been issued, the following actions must occur:

(1) The shipper must be allowed a minimum of one hour to determine whether it wants the additional services performed.

(2) If the shipper agrees to pay for the additional services, a written attachment to be made a part of the bill of lading contract must be signed by the shipper.

(b) The shipper is not required to pay for the additional services until a minimum of thirty (30) days after delivery.

(c) If the shipper requests additional services after the bill of lading has been issued, the following actions must occur:

(1) The household goods carrier must advise the shipper of the charges associated with the additional services.

(2) If the shipper agrees to pay for the additional services, a written attachment to be made a part of the bill of lading contract must be signed by the shipper.

(d) The household goods carrier may require full payment at delivery for the additional services, and for 100% of the original binding estimate.

(e) When the household goods carrier is not aware of the need for shuttle services for shipment delivery, and shuttle services are required for shipment delivery, the household goods carrier may require full payment at delivery for the shuttle service.

Okla. Admin. Code § 165:30-13-28

Added at 27 Ok Reg 1773, eff 7-1-10