Section 3772-10-03 - Casino operator's organization(A) Each casino operator must maintain an organizational chart depicting the segregation of functions and describing the duties for each position shown, which may be tailored to meet management needs or policies so long as it does not conflict with Chapter 3772. of the Revised Code and the rules adopted thereunder. A copy of the current organizational chart must be made immediately available to the commission upon request.(B) Each casino operator's organizational charts must provide for the following:(1) A system of personnel and chain of command that permits management and supervisory personnel to be held accountable for actions or omissions within their areas of responsibility;(2) The segregation of incompatible functions, duties, and responsibilities so that no employee is in a position both to commit an error or perpetrate a fraud and to conceal the error or fraud in the normal course of the employee's duties;(3) The performance of all functions, duties, and responsibilities in accordance with legitimate financial practices by trained personnel; and(4) The areas of responsibility that are not so extensive as to be impractical for one person to monitor. (C) Alterations to the organizational chart must be submitted to the executive director for approval.(D) Each casino operator must have the following departments and supervisory positions, each of which must cooperate with, yet perform independently of, other mandatory departments and supervisory positions:(1) A surveillance department supervised by a director of surveillance located at the casino;(2) An internal audit department supervised by a director of internal audit. The director of internal audit must report directly to one of the following regarding matters of policy, purpose, responsibility, and authority, and the following must also control the hiring, termination, and salary of the director's position: (a) The independent audit committee of the operator's board of directors;(b) The independent audit committee of the board of directors of any holding or intermediary company of the facility manager that has authority to direct the operations of the operator;(c) The internal audit executives of any holding or intermediate company if the most senior executive in the reporting line reports directly to the independent audit committee of the board of directors of the holding or intermediary company; or(d) Another entity as approved by the executive director;(3) An IT department supervised by an IT director located at the casino;(4) A slots department supervised by a slot director located at the casino;(5) A table games department supervised by a table games director located at the casino;(6) A security department supervised by a director of security located at the casino;(7) An accounting department supervised by a person who functions as the casino's controller located at the casino. The controller must be responsible for all accounting functions, including the preparation and control of books, records, and data, the control of stored data, the control of unused forms, the accounting for and comparison of operational data and forms; and(8) A cashier's cage department supervised by a person located at the casino who functions as the cage manager. The cage manager must be responsible for the control and supervision of the cashier's cage, satellite cages, count room, and vault. The cashier's cage may be separated into independent operations or satellite cages to facilitate operations and accountability. The cashier's cage department must be responsible for the following:(a) The custody and accountability of coin, currency, negotiable instruments, documents, and records normally associated with the operation of a cage;(b) Any other functions normally associated with the operation of a cage;(e) The control and supervision of gaming cashiers and change persons.(9) A regulatory compliance department supervised by a regulatory compliance officer located at the casino. The regulatory compliance department must be responsible for the casino's compliance with state and local law, including Chapter 3772. of the Revised Code and the rules adopted thereunder, as well as the casino's internal controls and procedures. The regulatory compliance officer must report directly to one of the following regarding matters of policy, purpose, responsibility, and authority, and the following must also control the hiring, termination, and salary of the compliance officer's position: (a) The casino operator's corporate chief compliance officer; or(b) Another position or entity as approved by the executive director.(E) The casino operator's personnel must be trained in all policies, procedures, and internal controls relevant to each employee's individual function. The casino operator must develop special instructional programs in addition to any on-the-job instruction sufficient to make each member of the department knowledgeable about the requirements and performance of all transactions relating to that employee's functions.(F) In addition to the department supervisory positions listed in paragraph (B) of this rule, each casino operator must also employ a casino general manager who must be the primary individual responsible for the performance of the casino facility. All casino departments may be subject to direct control by the casino general manager except the internal audit department, the compliance department, and the surveillance department.(G) If a vacancy in any of the casino operator's mandatory department supervisory positions or in the casino general manager position required by this chapter occurs or if written notice is received that such a vacancy will occur in the future, the casino operator must:(1) Notify the executive director immediately in writing of the vacant position;(2) Designate a licensed person or persons to assume the duties and responsibilities of the vacant position on a temporary basis;(3) Fill the position on a permanent basis within sixty days after the effective date of the vacancy. An extension of the temporary appointment to the position may be granted at the discretion of the executive director and should not be unreasonably withheld; and(4) Notify the executive director immediately in writing upon the filling of the vacancy.Ohio Admin. Code 3772-10-03
Effective: 2/28/2022
Five Year Review (FYR) Dates: 11/23/2021 and 02/28/2027
Promulgated Under: 119.03
Statutory Authority: 3772.03
Rule Amplifies: 3772.03, 3772.033
Prior Effective Dates: 04/01/2012, 05/25/2013, 10/01/2016, 07/30/2018