11 N.C. Admin. Code 6A.1002

Current through Register Vol. 39, No. 13, January 2, 2025

Section 06A .1002 - ETHICAL STANDARDS

(a) Every licensed motor vehicle damage appraiser, when conducting business, shall:

(1) identify himself or herself and his or her job title;

(2) when requested, provide his or her National Producer Number, and the Department's website address and phone number for verification of license status;

(3) prepare an independent appraisal of damages; and

(4) comply with all local, State, and federal laws, in the motor vehicle damage appraiser's business affairs.

(b) Every licensed motor vehicle damage appraiser shall refrain from:

(1) disparaging the professional reputation of a motor vehicle damage appraiser or other persons associated with the claim;

(2) recommending the utilization of a particular motor vehicle repair service in violation of G.S. 58-33-76(a).

(3) recommending a claimant needing repairs or other services in connection with a loss to any person with whom the motor vehicle damage appraiser has a financial interest or who provides the motor vehicle damage appraiser any compensation for the referral or any resulting business;

(4) impeding the appraisal process or the settlement of a property damage claim;

(5) receiving any gratuity or other consideration in violation of G.S. 58-33-76(b).

(6) advising or recommending a claimant to obtain or not obtain legal advice or counsel from a particular legal counsel;

(7) giving legal advice on property damage claims in violation of G.S. 84-4;

(8) solicit a power of attorney from a consumer that authorizes the motor vehicle damage appraiser to sign insurance-related forms;

(9) attempting to influence a magistrate in the selection of an umpire pursuant to G.S. 20-279.21(d1), including using influence through a client or claimant;

(10) engaging in the salvage of automobiles if the salvage is obtained as a result of appraisal services rendered by the motor vehicle damage appraiser; and

(11) act in any manner outside the scope of a motor vehicle damage appraiser, as set forth in Chapter 58, Article 33 of the General Statutes.

(c) Pursuant to G.S. 58-2-70 and G.S. 58-33-46, the Commissioner may consider the failure of a licensed motor vehicle damage appraiser to comply with this Rule as a basis for administrative action.

11 N.C. Admin. Code 06A .1002

Authority G.S. 58-2-40;
Eff, April 1, 2020.

Authority G.S. 58-2-40;
Adopted by North Carolina Register Volume 34, Issue 21, May 1, 2020 effective 4/1/2020.