10A N.C. Admin. Code 70I.0307

Current through Register Vol. 38, No. 24, June 17, 2024

Section 70I .0307 - GRIEVANCE PROCEDURES

(a) A residential child-care facility shall provide to each child and parents, guardian or legal custodian upon admission:

(1) a written description of policies and procedures which the child, parents, guardian or legal custodian follow to register complaints;

(2) information about a child's rights;

(3) the process for appealing a decision or action of the facility; and

(4) the process for resolution of a complaint.

(b) Upon resolution of a grievance, a residential child-care facility shall maintain a copy of the complaint and the resolution in the case record.

10A N.C. Admin. Code 70I .0307

Authority G.S. 131D-10.5; 143B-153;
Eff. July 1, 1999 (See S.L. 1999, c.237 s. 11.30);
Amended Eff. October 1, 2008;
Pursuant to G.S. 150B-21.3A, rule is necessary without substantive public interest Eff. April 5, 2016.

Authority G.S. 131D-10.5; 143B-153;
Eff. July 1, 1999 (See S.L. 1999, c.C.237 s. 11.30);
Amended Eff. October 1, 2008.