10A N.C. Admin. Code 70G.0508

Current through Register Vol. 39, No. 12, December 1, 2024

Section 70G .0508 - GRIEVANCE PROCEDURES

(a) The agency shall provide to each child and parents, guardian or legal custodian, upon placement:

(1) a written description of policies and procedures that the child and parents, guardian or legal custodian follow to register complaints;

(2) information about client's and parents', guardian's or legal custodian's rights;

(3) the process for appealing a decision or action of the agency; and

(4) the process of resolution of a complaint.

(b) Upon resolution of a grievance, the agency shall maintain a copy of the complaint and the resolution in the child's record.

10A N.C. Admin. Code 70G .0508

Authority G.S. 131D-10.5; 143B-153;
Eff. October 1, 2008;
Pursuant to G.S. 150B-21.3A, rule is necessary without substantive public interest Eff. October 3, 2017.

Authority G.S. 131D-10.5; 143B-153;
Eff. October 1, 2008.