N.Y. Comp. Codes R. & Regs. tit. 9 § 7420.7
Current through Register Vol. 46, No. 41, October 9, 2024
If a grievant is non-English speaking, illiterate, or if the complexity of an issue makes it unlikely that the resident will be able to adequately present the substance of the grievance, the grievance coordinator or a designated impartial person shall assist the grievant in the preparation of the written grievance. Where the grievance coordinator has investigated a grievance, they shall not assist the resident in the preparation of that grievance and shall designate an impartial person to assist the resident in the preparation of the grievance.
N.Y. Comp. Codes R. & Regs. Tit. 9 § 7420.7