Part 890 - Customer Service And Consumer Protection Standards
- Section 890.60 - Applicability
- Section 890.61 - Definitions
- Section 890.62 - Billing practices; billing period
- Section 890.63 - Bill format, late charges, collection charges, reconnect charges and downgrade charges
- Section 890.64 - Billing disputes, auxiliary equipment, credits and refunds
- Section 890.65 - Credit for service outage
- Section 890.66 - Discontinuance of service for nonpayment
- Section 890.70 - Subscribers' complaints; procedure
- Section 890.80 - Subscriber notices
- Section 890.90 - Telephone availability and answer standards; customer service center
- Section 890.91 - Installations, outages and service calls
- Section 890.92 - Removal of home wiring
- Section 890.93 - Negative option promotional practices