N.Y. Comp. Codes R. & Regs. tit. 16 § 650.2

Current through Register Vol. 46, No. 53, December 31, 2024

Section 650.2 - Operational and service requirements

The following operational requirements shall apply to payphones:

(a) access to intraLATA directory assistance shall be provided;

(b) calls to the 911 emergency number, to an operator, and to relay centers providing service to persons with speech, hearing, or other disabilities shall be completed at no charge to payphone end users. When "9-1-1" is dialed from a payphone, the payphone must input a signal for a 911 call to the local exchange network with no perceptible delay. When a payphone end user dials "0," if no further digits are dialed within five seconds the call must be routed either to a local exchange carrier operator or to an operator services provider authorized by the commission to receive such calls. If additional digits are dialed by the caller within five seconds after dialing "0," the call may be routed at the discretion of the payphone service provider; and

(c) payphones, which are serviced by dedicated exchange access lines, shall be connected to the telephone network by means of metered or measured service access lines, or specially rated flat rate lines in situations where measured service is not available, offered pursuant to tariffs by local exchange carriers, and hereinafter referred to as "public access lines." Such public access lines are subject to the same regulatory requirements as other access line services provided by local exchange carriers.

N.Y. Comp. Codes R. & Regs. Tit. 16 § 650.2