ANALYSIS OF RESPONSE TO EMERGENCY REPORTS
Steam Corporation ________ Month ____, 19__...................................
Emergency Calls
Weekdays during normal business hours | Weekdays after normal business hours | Saturday, Sunday & Holidays | Total | |||||
Response Time* (minutes) | No. of Calls | Percentage of Calls | No. of Calls | Percentage of Calls | No. of Calls | Percentage of Calls | No. of Calls | Percentage of Calls |
0-15 | ||||||||
16-30 | ||||||||
31-45 | ||||||||
46-60 | ||||||||
More than | ||||||||
60 min. | ||||||||
Total | 100% | 100% | 100% | 100% |
* Total elapsed time from receipt of report to time of arrival.
Signature of Steam Corporation Officer
Title
N.Y. Comp. Codes R. & Regs. Tit. 16 § 420.13