Each and every gas corporation and gas and electric corporation shall extend service to any new applicant for service who has initiated a complaint on a deposit requested by such corporation and shall continue to supply service during the pendency of such complaint, provided that such applicant keep current on bills for service rendered and pay a reasonable amount as a deposit if the complaint challenges only the amount requested.
N.Y. Comp. Codes R. & Regs. Tit. 16 § 225.10