Part 11 - Home Energy Fair Practices Act And Energy Consumer Protection Act-rules
- Section 11.1 - Purpose
- Section 11.2 - Applicability of rules
- Section 11.3 - Applications for residential service
- Section 11.4 - Termination or disconnection of residential service, and suspension of distribution service pursuant to public service law, section 32(5)
- Section 11.5 - Residential service-special procedures
- Section 11.6 - Voluntary third-party notice
- Section 11.7 - Service to entire multiple dwellings
- Section 11.8 - Service to two-family dwellings
- Section 11.9 - Reconnection of service, restoration of commodity supply, and conditions for ending suspension of distribution service
- Section 11.10 - Deferred payment agreements
- Section 11.11 - Budget or levelized payment plans
- Section 11.12 - Residential service deposits
- Section 11.13 - Meter readings and estimated bills
- Section 11.14 - Backbilling on residential accounts
- Section 11.15 - Late payment and other charges
- Section 11.16 - Contents of bills
- Section 11.17 - Notification requirements
- Section 11.18 - Emergency disconnections of residences
- Section 11.19 - Inspection and examination of distribution utility apparatus
- Section 11.20 - Complaints to the utility
- Section 11.21 - Emergency hotline
- Section 11.22 - Waiver
- Shared Meter Regulations (§§ 11.30 — 11.38)