In the event of cancellation of a debtor's policy on repossession, the insurer shall submit a notice directly to the debtor which accurately states the amount of premium returned to the creditor. In situations where a repossession is preceded by a total or constructive total loss, the insurer shall compute its loss liability in accordance with the policy provisions and shall forward a notice directly to the debtor, or to his estate, which accurately states the amount of its liability under the loss, the computation basis thereof and the amount of loss payment to the lender or lienholder.
N.Y. Comp. Codes R. & Regs. Tit. 11 § 186.8