If a written request is made to an employee of the department, the request should be promptly sent to the custodian in the office of public information. The employee forwarding the request to the department custodian must also respond to the person requesting the inspection of the records, stating the reason for the absence of the records from that person's custody or control, the records' location and the name and address of the custodian.
N.M. Admin. Code § 7.1.3.12