N.M. Admin. Code § 17.10.2.12

Current through Register Vol. 36, No. 1, January 14, 2025

Section 17.10.2.12 - CONTENTS OF BILLS AND METERED FUEL TICKETS

A.Bills for propane goods, services and equipment shall include:

(1) the number of gallons metered;

(2) the date the bill is due;

(3) the amount due for, and explanation of, special services and fees including but not limited to, hazardous materials and environmental fuel surcharges;

(4) the total amount due for a previous balance separately presented from the current charges;

(5) gross receipts taxes and any other taxes, if not part of the base rate;

(6) the address and phone number of the dealer designating where the customer may initiate an inquiry or complaint regarding the bill as rendered of the service provided;

(7) the toll-free number of the consumer relations division of the commission, together with a statement advising customers that they may contact the commission if they are unable to resolve a billing dispute with the dealer; and

(8) a current copy in English and Spanish of the document IINMPC to be provided upon initiation of service for new customers, and annually in October for existing customers.

B. Metered fuel tickets:

(1) for those customers who receive metered fuel tickets, if the information in Paragraphs (1)-(7) of Subsection A of this section (above) is omitted from the ticket, dealers shall provide it on a document either attached to the ticket or mailed to the customer within thirty (30) days of delivery;

(2) the document IINMPC shall be provided upon initiation of service for new customers, and annually in October for existing customers.

N.M. Admin. Code § 17.10.2.12

17.10.2.12 NMAC - N, 12-15-10